What is covered under warranty?
BatteryJack has the industry's best warranty. All our our two way
batteries have an 18 month warranty, regardless of chemistry. We
assure our products will achieve maximum performance and reliability
based upon universal battery testing procedures. These tests
are the same done by all the leading cell manufacturers.
Charge Rate C/10 Discharge Rate C/5
To determine the age of each pack, every battery has a significant
manufacturing date code.
The date code is used for internal purposes,
stock rotation and confirmation of your warranty claim.
The following criteria would be covered under warranty:
- Capacity (80% of rated capacity for 12 months, 70% of rated
capacity for 18 months)
- Manufacturer defects in workmanship
The following criteria would not be covered under warranty:
- Spent batteries (Spent batteries are batteries that have served
their purpose. Batteries are a consumable product and have a limited
life span)
- Abused goods (evidence of physical abuse or intent to
deliberately damage product)